Frequently Asked Questions & Policies

Yes, we have complimentary Wi-Fi access available in all bedrooms and all public areas of the hotel.

Yes, there is limited underground parking available at the hotel. In the event these spaces are full there is an overflow public carpark 300m up the street from the hotel or there is also on street parking. We provide permits for the overflow car park where possible otherwise the overflow and on street parking is €3 for 24hrs.

Yes, Breakfast is available Monday – Friday from 7am-10am and Saturday & Sunday from 8am-11am. Breakfast is charged at €10.00pp (Unless included in the booking package)

No.

We operate a 48-hour cancellation policy. If you cancel at least 48 hours prior to the day of your arrival, you will not be charged. Cancellations made less than 48 hours prior to the day of arrival will incur a charge equivalent to the first night’s bed and breakfast. For all online bookings early check out is subject to a 48-hour cancellation policy also i.e. checking out before your departure date will incur a penalty

Yes, we are located in the town centre with the main street only 100m away.

The train station is 650m away from the hotel (8-10-minute walk)

Yes, there are several churches within walking distance of Ballina Manor Hotel, St Muredach’s Cathedral (Roman Catholic), St Michael’s (Church of Ireland) & Ballina Methodist Church.

Yes, there are airport buses that bring you directly to the bus station which is 550m away from the hotel (7-10 minute walk)

The hotel is open to guests 24hrs.

Reception is open from 7am-11pm. If you require a check out time before 7am it is advised to finalise your bill the evening before check out.

Yes, there are daily meetings available locally.

Yes our Hotel has an Elevator/Lift available.

Yes please visit our special offers page here.

No, we only accept service animals.

Yes, each room has a hairdryer.

Yes, all our sauces are gluten free & most dishes can be made gluten free. Please inform your server.

Yes.

Check in is 3pm & Check out is 12pm.

Yes, we have a luggage room where you can store luggage before check-in time and post check out, subject to availability.

For Airport Transfers – Click HERE

F26 HY84

Latitude: 54.1122338 / Longitude: -9.154018290546762

A pre-authorisation is a temporary hold of a specific amount of the available balance on a credit card that is provided upon booking. The pre-authorisation is not a charge and no funds have been debited from your account.

The amount that we pre-authorise will depend on the amount of nights that you stay.

When you give us a credit card, the pre-authorisation guarantees us that the funds are available to pay for any charges incurred.

This varies dependent on your individual credit card. Upon your check out your room charge and any extras will be charged to your card, this will appear on your credit card statement within 3 working days. However, if you choose to pay the balance with another credit/debit card or choose cash, we will cancel the pre-authorisation and this can take up to 5 working days for credit.

The hotel is NOT charging your credit card. A pre-authorisation is a security guarantee for payment only. The pre-authorisation fund is not held by the hotel, the company who provide the credit card system or by the authorizing bank. The pre-authorisation fund is held on your card by your own issuing bank. A pre-authorisation can be held on your card for a minimum of 5 working days for credit card. Pre-authorisation should be released by your issuing bank automatically, if not you will need to contact your home issuing bank.

***Please note that the hotel reserves the right to pre-authorize your credit card 48 hours prior to arrival. Non-valid credit cards will result in automatic cancellation of the reservation.***

Edel Doherty – General Manager
edel.doherty@ballinamanorhotel.ie