Everything you need to know during your stay
at Ballina Manor Hotel
Accommodation services
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Our accommodation department will be happy to assist with requests for any additional toiletries, linen, towels or pillows
Banking
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Banking facilities and ATM machines are just a short 2 minute walk from the hotel. Please contact reception for directions and opening times.
Check In
From 3.00pm
Check Out
Check out is at 12 noon. Should you require a later check-out please ask at reception for availability, a supplement will apply. We gladly accept MasterCard, Visa, American Express, Laser, Maestro and Cash as methods of payment.
Wake-up call
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Should you require a wake-up call please schedule with reception.
Extend your stay
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If you wish to stay with us for another evening at Ballina Manor Hotel or alternatively try a stay at one of our sister hotels, Reception will be happy to assist you.
Tea & Coffee making facilities
A kettle and complimentary supplies are available for use in your room.
Hair Dryers
Hair Dryers are located in each guest room.
Iron & Ironing Boards
There is an iron and board located in the wardrobe in each guest room.
Laundry
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Dry Cleaning and Laundry service is available Monday through to Saturday (no service available on public holidays). Please complete the list that can be found in your closet and leave the clothes in the appropriate bag. For collection please contact reception
Fans
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Electrical fans are available, please call reception.
Taxi
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If you would like a taxi please contact our reception team
Chemist
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Please ask for directions at reception for the closest pharmacy
Doctors, Dentist & Hospital
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Please ask reception for further information.
Westdoc – out of hours GP urgent service
(0818) 360 000
+ 353 91747700
Westdoc is not an emergency service. Patients who require Emergency Medical Treatment should attend their nearest Emergency Department(ED) or Phone 999 OR 112
Church Service
St.Muredach’s Cathedral
Mon – Fri: 8am
Mon – Sat: 10am
Saturday Vigil: 7.30pm
Sunday: 8.30am, 11am, 12.30pm
St. Patrick’s Church
Mon: 7.30pm
Tues – Sat: 9.30am
Saturday Vigil: 7.30pm
Sunday: 10am (Children’s Mass), 12 Noon
Children’s Mass
Children’s Mass every Sunday at 10am in St. Patrick’s Church (Sept-June).
All welcome!
Confessions
St.Muredach’s Cathedral
Fri: 6-7pm
Sat: 10.30-11.30am
Visit http://ballinaparish.org/newsite/ for online masses
St Michael’s Church Ballina (COI)
Sundays and Wednesdays 11am
Ballina Methodist Church
Sunday Service
Winter 4pm
Summer 7pm
Presbyterian Church Ballina
Sunday Service 11.15am
In a Safe Place
The safe in your room is there for your convenience, security and peace of mind. If you experience any difficulty using it please contact reception. If you are staying in one of our rooms currently without this facility we will be delighted to store your valuables in our safe at reception.
Lost property
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Please contact our reception team for assistance
Something to read
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If you would like a newspaper delivered to room please ask at reception. The Irish Independent can be delivered free of charge should you require any other paper reception will be happy to order it. We also have books throughout the hotel please feel free to enjoy them during your stay.
Ice
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Ice is available from the bar, alternatively please contact reception and we will deliver to your room, free of charge.
How much is my Bill
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We can print a copy of your bill for you to review. Please contact reception for more information.
Conference & Event Facilities
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Should you need a meeting room or want to plan a special event please contact Reception desk for details about our private dining River Room
Guest Computer, Fax & Photocopying Facilities
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Our Guest Computer is located in Reception and should you wish to avail of this facility Reception will provide you with the password. Should you require any fax/photocopying services Reception would be more than happy to assist also.
Flowers for that Special Occasion
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We can make arrangements on your behalf with our local florist or alternatively put you in touch with them. Please contact Reception for more details.
If you like to smoke
We have our Zen Garden on the first floor with access from The Green Room or Ridgepool Restaurant.
We are a Non Smoking, Non Vaping Hotel. Smoking inside the hotel and bedrooms will result in a fine
Oops I Forgot…..
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Packing is stressful there is always something someone forgets. We have a selection of items that you may have forgotten, toothbrush, toothpaste, shaving kit and much more. Everything is available through Reception. We also provide additional blankets, pillows, soap, shampoo, towels, face cloths, electrical adapters, heaters, fans, extra lighting, bathrobes & slippers, clothes hangers, etc. and similar items available at no extra cost. If you need anything just contact our reception team.
Porter and Luggage Services
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We would be happy to help you with your luggage, simply contact Reception we will organise for them to be collected from your room. On the day you depart we offer a luggage storage facility where your bags will be kept safely. Luggage services are available 24hours a day by contacting reception
In The Event of a Fire or Emergency
Please leave your room closing the door behind you. Leave the building by the nearest exit and proceed to the Fire Assembly Point located at the front and rear of the building. Please see the informational sign on the back of the bedroom door.